A well-trained workforce is critical to the proper installation and management of your smart grid network. Yet recruiting and maintaining the right staff continues to be a struggle for many utilities especially in light of the current climate. A high demand on technical skills, combined with a high retirement and attrition rate, has left utilities with a smart grid skills gap. Fortunately there are still viable solutions available.
Second Sight Systems strategically fills that gap. We not only provide expert utility staffing support, our unique strategy helps retain an effective workforce.
By integrating these four best practices to smart grid staffing, SSS is leading the way to effective smart grid integration in 2020.
1. A focus on high-quality technicians
Our strategy begins with identifying highly-skilled workers who operate well with little management oversight. All employees undergo background checks including e-Verify.
Because our strategy emphasizes safety and regulatory compliance, continuous training is a critical part of our approach. As a certified partner of GE’s grid solutions and strategic supplier to Landis+Gyr, we train our technicians in the latest utility communications and applications. In addition, we conduct ongoing workforce analysis to identify opportunities for legacy staff to cross-train, which minimizes operational costs.
Rewarding high-performing field staff with lead roles is key to our approach. Second Sight Systems minimizes pure-play supervisor roles to reduce overhead expenses. We also ensure accountability through weekly dashboard reporting.
We recognize that our staff is a representation of your company. That is why we go out of our way to properly train and provide our team with the best tools and technology available. Our field staff are outfitted with specialty fleet vehicles, security badges and company attire, and adhere to strict safety programs, certified by the National Safety Council.