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Smart Grid Best Practices For Staffing

| Tim Moore

A well-trained workforce is critical to the proper installation and management of your smart grid network. Yet recruiting and maintaining  the right staff continues to be a struggle for many utilities especially in light of the current climate. A high demand on technical skills, combined with a high retirement and attrition rate, has left utilities with a smart grid skills gap.  Fortunately there are still viable solutions available.

Smart grid staffing

Utility Field Services – Meter Installation and Reading, Submetering, Tower Services, and Fiber Splicing Services

Second Sight Systems strategically fills that gap. We not only provide expert utility staffing support, our unique strategy helps retain an effective workforce.

By integrating these four best practices to smart grid staffing, SSS is leading the way to effective smart grid integration in 2020.

1.     A focus on high-quality technicians

Our strategy begins with identifying highly-skilled workers who operate well with little management oversight. All employees undergo background checks including e-Verify.

2.    Ongoing-training

Because our strategy emphasizes safety and regulatory compliance, continuous training is a critical part of our approach. As a certified partner of GE’s grid solutions and strategic supplier to Landis+Gyr, we train our technicians in the latest utility communications and applications. In addition, we conduct ongoing workforce analysis to identify opportunities for legacy staff to cross-train, which minimizes operational costs.

3.     Leadership

Rewarding high-performing field staff with lead roles is key to our approach. Second Sight Systems minimizes pure-play supervisor roles to reduce overhead expenses. We also ensure accountability through weekly dashboard reporting.

4.    Best-in-class

We recognize that our staff is a representation of your company. That is why we go out of our way to properly train and provide our team with the best tools and technology available. Our field staff are outfitted with specialty fleet vehicles, security badges and company attire, and adhere to strict safety programs, certified by the National Safety Council.

About Us

Second Sight Systems is at the forefront of utility field services, providing technical support to electric, gas, and water utilities, and contracted third parties. From the installation or the reading of meters, to AMI Network Infrastructure for the backhaul– Second Sight Systems provides quality services to all of its customers. To learn more, visit https://www.secondsightsystems.com/services/utility-field-services/ or contact our Engineering Services Team today at info@sssrf.com.

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